Serenity Jungle Retreat

FREQUENTLY  ASKED  QUESTIONS

 

When can I travel?

How do I Reach the resort?

By  Train

There are a number of other trains from Delhi / Mumbai and other parts of the country to the closest railway station  “Jabalpur” . Complete detailed information is available on  www.indrail.gov.in  and  www.irctc.co.in For last minute tickets on most trains the Indian Railways charges a small premium, the scheme is known as Tatkal. The Indian Railways also have a special quota on most trains for foreigners and Defence personnel.

By  AIR

There is a daily flight to from Delhi and Mumbai to Jabalpur ( 4.5  hours ) From Nagpur ( 6.5 Hrs. ) and from Raipur ( 4 Hrs ) . Road transfers can be arranged by us from the airport.Tickets can be booked on individual airline sites from : www.cleartrip.com or www.makemytrip.com  Alternatively you can go through these websites as well www.jetairways.com  www.spicejet.com   www.indego.com

Do I get the transfers from Airport or Railway Station?

We will be happy to assist you with ground transfers from the airport and Railway Station.

What currency is used in India and where can I exchange money ?

The Indian currency is the rupee, which is made of 100 paise. Major currencies such as US dollars, British pounds and Euros are easy to exchange throughout India. Most international airports throughout the country will have money exchange counters and also all cities have money exchange agents. Our Resorts can change small amount of major currencies and large amounts on a days notice. ATMs are also readily available throughout the country, but near the parks they may run out of cash frequently.

Can I use my credit card in India ?

The most commonly used cards are Visa and Master card, but neither American Express nor Diner’s Club are widely accepted in India. Outside the main cities, it is recommended that you carry enough Indian currency for purchases and tips. We suggest to settle Resort reservation payments in advance before arrival with the individual Resort bank accounts.

Where can I find an ATM in India ?

ATMs linked to international networks are situated in most big cities, as well as an increasing number of smaller towns. Make sure that you have a four-digit PIN code for your card, as Indian ATMs require this. ATMs near the national parks are not dependable so best is to use ATMs near Airport and train stations.

Tips / Gratuities

We request guests to refrain from tipping any individual staff at the Resort.  Incase you wish to show your appreciation in form of tipping, tip boxes have been placed in the offices. The tip collected is shared between the operations staff, junior staff and many behind the scene members.
Note – Naturalists, Nature Guides and drivers are not part of the common tipping and may be tipped directly.
Our Resorts do not charge a service fee.

Do I need a VISA to travel to India ?

Yes, you will need a visa. This must be obtained before arrival and we recommend that you contact your local Indian embassy or consulate when planning your trip. Few countries have Visa on arrival.

Do I need to take any medical examination before travelling ?

Most of the Malaria cases are in the monsoons when the parks are closed, in winters Malaria cases are at the lowest. You may need to take malaria prophylactics or have some vaccinations before you travel. We recommend that you visit your doctor at least four week before date of departure.

Is it safe to travel in Central India ?

Central India is generally very safe for travellers and we will be there to take care of you at every step. Certain basic precautions apply. It is a good idea to lock away your spare currency, travellers’ cheques, passports and jewellery. Try not to walk around alone late at night, particularly in deserted areas or small towns, where everything closes early. If possible, avoid travelling on the roads after dark. As anywhere else, never leave your luggage unattended at an airport or train station. Always book transfer vehicles in advance from a reputed tour operator or the Resort.

What is the electricity supply in India and what plugs are used ?

The electricity supply is 230 – 240 volt, with three round pin plugs. Most western visitors will require an adaptor. Adaptors are available on request at both our Resorts.  Our Resorts have international sockets in the rooms. There are ample sockets available for charging cameras etc.

Will I be able to access the internet ?

All our Resorts have basic internet connection, our offices have an extra computer which could be used free of cost for emailing. Internet may not be reliable at all times as breakdowns take time to fix as we are remotely located.

Is the tap water safe to drink in India ?

It’s best to avoid drinking the tap water. All our Resorts  provide safe drinking water in flasks in the rooms and during meal services. Bottled water is easily available at additional cost.

Is it OK to take photos everywhere in India ?

It’s recommended to always ask permission when taking photos of anyone, especially women. Always ask before taking photos at a religious site or ceremony, or of people bathing on the ghats or river banks. It is forbidden to photograph military installations, which can include some train stations, bridges and airports.

What kind of food will I be served at the Resort ?

A delectable buffet spread of vegetarian and non-vegetarian food is served at all the Resorts, Breakfast is usually served on safari. Lunch and Dinner is Indian & continental cuisine. Pure Vegetarian and other special food requests are taken care of on prior information. Chicken, mutton or fish are available for all major meals at the lodges. Beef and pork are largely unavailable. We source fresh non vegetarian and is safe to eat.

When is the best time to visit the national parks ?

The parks are open from 1st October to 30th June. October to March offers the best weather with sunny days and very few days of rain. April to June gets hot but is excellent for sightings in the park. The parks are closed from 01st July  to 30th September.

What clothing should I pack when travelling to Central Indian Parks ?

In the hot Indian summers from April – June we recommend light cotton tops, shorts and trousers, hats, sun glasses etc. In the cold winter months temperatures may drop dramatically, so some warm clothing is essential. Due to the wind factor in open jeeps morning and evenings are very chilly, even sometimes upto March end. Suggest to carry gloves, warm jacket or fleece and hats. Mid December to early Feb are the coldest months and warmers are also recommended for the drives.
Practical colours to wear to the park are khaki, beige and white in all seasons. Please avoid bright and flashy clothing to the parks.